Care Plans — Post-Install AV Upkeep & Support | ABP Audiovisual
// Care Plans · Post-install upkeep

Reliable AV. Fewer failures. Peace of mind.

Keep your church, school or venue running smoothly every week with proactive care, a guaranteed support response time, and regular maintenance. Plans stack — start with the Base Plan, bolt on Training and Consumables as you need them, or step up to a complete package that rolls everything together.

01 · START WITH THE FOUNDATION, ADD AS YOU NEED
THE FOUNDATION

Base Plan

Proactive upkeep for dependable AV

$1,850
PER YEAR · INC GST
  • Monthly on-site check (1 hour)
  • Quarterly mic & cable test
  • Twice-yearly firmware updates
  • Annual wireless frequency scan & channel set
  • Headworn mic cable inspection
  • Projector filter clean & lamp check
  • Annual tuning check for clear sound
  • Lighting review: bulbs, backups, DMX

Ideal for churches, schools, meeting rooms, hospitality & community spaces.

+ ADD-ON $650 inc GST

Training Package

Build confident operators.

  • Two Saturday-morning sessions (2.5 hrs each)
  • Up to 6 people per session
  • Hands-on audio, video & lighting
  • Cheat sheets, workflows & an operator checklist

Covers mixing basics, video routing & fixes, lighting scenes & cues.

+ ADD-ON $550* inc GST

Consumables

Peace of mind for your important hardware.

  • Annual replacement of one headworn microphone
  • Annual projector lamp replacement
  • Projector filter replacement
  • Labour included
02 · OR ROLL IT ALL TOGETHER

Premium

Next-business-day support

$2,850
PER YEAR · INC GST
EVERYTHING IN BASE + TRAINING + CONSUMABLES, PLUS
PRIORITY SUPPORT
  • Next-business-day response
  • Remote troubleshooting via phone / Zoom
  • 15% off emergency call-out rates
MOST COMPLETE

Ultimate Care

Proactively optimised & managed

$4,550
PER YEAR · INC GST
EVERYTHING IN PREMIUM, PLUS
STREAMING & RECORDING
  • Annual streaming-settings optimisation
  • Recording workflow check
  • Bitrate, resolution & encoder testing
  • YouTube / Facebook / Vimeo config updates
ANNUAL SYSTEMS OPTIMISATION DAY
  • Full audio retune for seasonal changes
  • Lighting focus clean-up
  • Projector alignment & calibration
  • Cable management refresh
PLANNING & MANAGEMENT
  • Asset audit: age/lifespan report & 5–10 yr replacement roadmap
  • Budget-friendly upgrade suggestions
  • Quarterly volunteer onboarding sessions
  • Device & content management — backups of lighting, audio & video, signage and USB libraries
  • Loan equipment while gear is out for repair

* Consumables & Ultimate: lift hire additional if required (working height over 4.5 m). All plans billed annually. Same technicians, same standards, every visit.

// Keep it running

Let's match a plan to your room.

Tell us what you run each week and we'll recommend the right level of cover — or book a visit and we'll size it up on-site.